Did you see that some surgeons operated on the wrong knee of their patient last week? (Feb. 18, 2009, Providence) NECN said that “After the
Category: Organizational Effectiveness
When Deviance is Positive!
Speaking of Handwashing in Health Care Settings… Have you heard about Positive Deviance? Deviance in this case means going against the norm and achieving positive
TRANSFORMATIVE COACH: ABBY YANOW 