How does your organization rate on Organizational Learning? Are your staff sharing knowledge and teaching one another what they know – about your clients or
Category: Organizational Effectiveness
“Learning from Mistakes”
As an OD consultant (Organizational Development), I’m interested in organizational learning, building the capacity of teams and staff to learn from their experience in order
Courageous Followers – Part 2
We know the characteristics of Groupthink, and we know the strategies that a leader can employ to discourage Groupthink. We have tools as facilitators and
Courageous Followers
A few months ago I heard a talk by Ira Chaleff, author of “The Courageous Follower: Standing Up To and For Our Leaders.” In his
Checklist Manifesto! Team-Learning & Communication
“Cleared for Takeoff in the OR!” What do surgery and flying airplanes have in common? Answer: they’re complex systems, wherein no one person can manage
Using Social Networks for Behavioral Change
If you’re trying to immunize people, or to implement a behavioral change, like safer sex, or reducing smoking, how do you apply the science of