“Real communication is a creative process at the highest level of human potential. When human beings come together for this purpose, something new is literally created in consciousness. Miraculously, the mind of enlightenment itself begins to emerge through the collective and an extraordinary potential is revealed.” Andrew Cohen
This is music to a facilitator’s ear 🙂
This resonates with my premise when I’m facilitating: Groups have collective experience and wisdom and it is my job to bring that out. Participants know when they’ve created something new in their discussion. You know when you’ve been witness to a unique conversation. At the minimum, people are sharing what they know with each other; it’s not generally a process of creating new thought. Enlightenment occurs when we discover some new truth or new possibility together, and that generates energy and excitement – which are the foundation for creativity and innovation.
TRANSFORMATIVE COACH: ABBY YANOW 
I use the word enlightenment for the Buddha, but I do think good communication requires being present with one another and that is certainly a step on the path