I recently facilitated a workshop on Polarity Management for a group of surgeons and doctors, who found it extremely beneficial. I had a “before and
Category: Health Care
Creating “Organizational Learning” – What could get in the way? #2
Example 2: Health Care Improvement: Checklists anyone? You’ve probably heard of checklists by now, made famous by surgeon Atul Gawande, author of “Checklist Manifesto”. It is
“Learning from Mistakes”
As an OD consultant (Organizational Development), I’m interested in organizational learning, building the capacity of teams and staff to learn from their experience in order
Using Social Networks for Behavioral Change
If you’re trying to immunize people, or to implement a behavioral change, like safer sex, or reducing smoking, how do you apply the science of
Asking Doctors Tough Questions: Whose responsibility is it?
In previous posts I mentioned the issue of getting doctors to wash their hands, and how hospitals are trying to do that – from an
Oops, They operated on the wrong knee…
Did you see that some surgeons operated on the wrong knee of their patient last week? (Feb. 18, 2009, Providence) NECN said that “After the
TRANSFORMATIVE COACH: ABBY YANOW 