A few months ago I heard a talk by Ira Chaleff, author of “The Courageous Follower: Standing Up To and For Our Leaders.” In his
Author: Abby Yanow
Set Yourself up to Influence
I have been puzzling recently over this issue: the difference in having one’s opinions and expertise valued as an internal employee/consultant vs. as an external
Checklist Manifesto! Team-Learning & Communication
“Cleared for Takeoff in the OR!” What do surgery and flying airplanes have in common? Answer: they’re complex systems, wherein no one person can manage
Using Social Networks for Behavioral Change
If you’re trying to immunize people, or to implement a behavioral change, like safer sex, or reducing smoking, how do you apply the science of
The Surprising Power of our Social Networks
Have you noticed that emotions are contagious? If there was any doubt about that, this fascinating book lays them to rest: “Connected: The Surprising Power
Make Your Virtual Meetings Truly Participatory
Do you participate in virtual meetings? How participatory are they? Are people engaged or are they reading emails while you’re talking? In this day and